eCommerce
is coming,
eCommerce is coming, eComm.. |
While walking into a brick & mortar Alfa parts supplier (cyberbabbel
for a store) has some advantages, catalog buying has its, AlfaCyberSite
feel the majority of our customers want to source items in a
simple, logical manner from the comfort of their home, 24
hours a day, 7 days a week.
WHAT ALFAS WILL BE
COVERED?
Initially we will be catering to those owning '66 to '94, Series
1 thru 4 Spiders. Later we will offer items for
other models.
Our seat-of-the-pants
research indicates Spider owners are more inclined to keep their
Alfas a number of years and are dedicated to keeping them well
maintained. Part of this can be attributed to their good (and
increasing) resale value.
WHAT ABOUT THE LESS
KNOWLEDGEABLE OWNER?
After all the eCommerce tools are in place, ACS will begin including
tips for such projects as removing, rebuilding, & replacing
engines; trouble shooting the Spica; what are good aftermarket
cams or suspension parts, etc.
There are plans to
have a discussion group dedicated solely to the repair
of specific items. Yes, there are other discussion groups, but
this one is intended to be no nonsense, how do you do it / this
is how it is done, specific.
WHY WON'T ACS TAKE
PHONE ORDERS?
ACS is a small operation which has only so many hours in the
day to get the job done. Sorry to sound so commercial, but time
spent on the phone or emailing detailed information impacts on
getting product shipped.
ACS will offer their
products at 3 to 10% less than our competitors.
Hopefully that will help offset talking to a 'friendly' voice.
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ORDERING ONLINE:
If you've ordered online-- perhaps a book from Amazon.com, you'll
find the ACS shopping cart & checkout procedure pretty similar.
HOW WILL I FIND SPECIFIC
PRODUCT?
Initially there will be both Alfa Parts & Accessory Parts.
Think of the Alfa Parts as items you'd find in an Alfa parts
books.
The Accessories will
be items not originally offered--Cibie lights, Talbot mirrors,
MOMO steering wheels, etc.
Alfa Parts are broken
down into approx. 44 Groups. Locate the logical Group,
download (allow a little time--all parts have photos),
click Add on all items wanted, then go to checkout. It's pretty
simple.
Note: High quality
used parts will be interspersed with new parts. Please check
item Status before ordering.
SHIPPING:
Shipping will be automatically included and, in some cases, Special
Handling. If an item / s is especially heavy and / or requires
crating, there will be additional fees. You will be notified
at checkout.
INTERNATIONAL SHIPPING:
Initially ACS will ship only to locations within the US.
RETURNS:
Should ACS ship the wrong item, or is damaged, you will be
reimbursed within 10 days once item is returned. There is a 25% restocking fee
for items shipped in which you simply changed your mind.
Please verify items before
ordering.
INTERNET SAFETY:
ACS is offering to reimburse
you up to $50 in the highly unlikely event your credit
card # is stolen from our site. This should cover any out-of-pocket
expenses you might incur.
PRIVACY:
ACS will not email you without your permission, nor sell any
information regarding your shopping on our site.
AlfaCyberSite
looks forward to fulfilling your ALFA ROMEO Spider needs in the
very near future.
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